Cookie Notice

We may collect the following types of personal information when you use our website:

• Contact information, such as your name and email address (e.g., when you submit an enquiry or sign up to newsletters and updates);
• Technical information, including your IP address, browser type, and browsing behaviour on our website (via cookies).

We do not collect special category data (such as information about health or ethnicity) through the website unless you choose to provide it in a form.

At Public Practice, we use cookies to help our website function smoothly and to improve your experience. Our website uses a variety of cookies, and some are provided by trusted third-party services embedded in our pages.

By law, we’re allowed to store cookies on your device if they’re essential for the site to work. For any other type of cookie, we’ll only use them if you give us permission. You can update or withdraw your consent at any time by visiting the Cookie Declaration on our website.

To learn more about who we are, how to contact us, and how we use personal data, please view our Privacy Policy. If you get in touch with us about your cookie settings, please include your consent ID and the date of your consent.

You can update your cookie preferences at any time using our cookie settings tool.

We process the personal data collected via our website to:

• respond to enquiries and forms submitted by you;
• send newsletters and updates when you have opted in to receive them;
• analyse website usage to improve performance and user experience.

We rely on legitimate interests or your consent, depending on the context, as the legal basis for processing this data.

Your personal data may be accessed by relevant colleagues within Public Practice where necessary to carry out their responsibilities—for example, responding to enquiries or managing mailing lists.

We may also engage third-party service providers (such as analytics platforms or email newsletter services) to process personal data on our behalf. These parties act only on our written instructions, are required to maintain confidentiality, and must implement appropriate security measures.

Public Practice does not transfer personal data to countries outside the European Economic Area (EEA).

We take data security seriously. Public Practice maintains policies, procedures, and technical controls designed to protect your information from loss, misuse, unauthorised access, disclosure, or accidental destruction. Access is limited to staff who need your data to perform their duties.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. In some cases, retention periods may be set by legal, regulatory, or funding requirements.

You have the following rights regarding your personal data:

• the right to be informed about how your data is used;
• the right to access and receive a copy of your personal data;
• the right to correct inaccurate or incomplete data;
• the right to request deletion of your data, where appropriate;
• the right to restrict or object to certain types of processing;
• the right to data portability;
• the right to object to automated decision-making or profiling.

If you would like to exercise any of these rights or have questions about this policy, you can contact our team below.

If you believe Public Practice has not fulfilled your data protection rights, you may lodge a complaint with the Information Commissioner’s Office (ICO) via https://ico.org.uk/concerns/