What are the best ways to deliver design-led pre-applications?

This Practice Note explores ways of improving quality by building a design-led approach into the pre-application process. Drawing on in-practice experience and research carried out during a year-long placement in the London Borough of Havering, it sets out a series of simple steps that Authorities can take to make pre-applications deliver better results for officers, applicants, communities and councillors.

The Practice Note is accompanied by an easy-to-use checklist for Authorities and a benchmarking review of publicly available information on pre-application services in London.