How can Authorities engaged in direct delivery monitor design quality?

This resource looks at evaluation and monitoring processes across a number of Authorities and public delivery bodies to understand how housing delivery teams are taking a proactive approach to improving design quality through the definition and implementation of design quality management processes.

Drawing on the experience of John Stiles during a year-long placement (April 2019 - 2020) in the Property Development team at Transport for London (TfL), this Practice Note explores ways of establishing best practice processes to monitor design quality from feasibility to completion and is accompanied by a Design Quality Management Protocol template which acts as a starting point for the development of a shared ‘best practice’ approach.